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Help Desk:
Application Support is available to answer any questions you may
have about OMD® functionality and software releases.
Technical Support assists with operating system and peripheral
hardware questions as they relate to OMD.
See more about Convenient Methods for Receiving OMD Support Assistance.
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Implementation Plans:
OMD® provides a variety of plans to help your company implement
OMD. Plans can include database structuring,
pre-formatted financial reports, unlimited application software
education and data conversion services, and on-site training. See
more about Implementation Plans.
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Customers Only Web Site:
Access current information regarding new and planned
enhancements, request software releases or open support calls,
access FAQs (Frequently Asked Questions), receive program
updates, and download self-study training courses.
Go
to the Customers Only Web Site.
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On-site Business Review Trips:
Our representatives can travel on-site to audit your current use of
OMD and train your staff on the software areas you
request. These trips provide valuable
observations and recommendations on how to
get the most from your OMD System.
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OMD User Group:
All OMD users are automatically members of
this group which is independently organized. Its mission is to
provide a forum where users can network and share their
experiences and ideas. The group conducts an annual symposium
and sponsors a web site.
OMD
User Group Web Site
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Enhancement & Update Service:
This service includes enhancements and updates to OMD.
Application software corrections are provided in conjunction
with this service.
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Software Education Courses and Seminars:
We offer a variety of courses and seminars at regular intervals
throughout the year at our Training Center in Jefferson City,
Missouri.
Software
Education Calendar.
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Dealer Advisory Panel:
A cross section of OMD users meets semi-annually to advise and
help facilitate enhancements and future developments.
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